We are placing a lot of focus on repayments, with particular attention on resolving the default loan book. We are confident that you will see more regular repayment updates coming out.
We have appointed James Crascall, our Loan Portfolio and Debt Recovery Officer, who is responsible for recovering older loans in default and has 10 years' experience working in debt recovery teams of large law firms. In addition, we also have another experienced lawyer, Ray Welsby, to further strengthen our recovery capability. Ray has 5 years’ experience working in debt recovery team of a large national law firm.
We're also continuing to make improvements to our due-diligence process, working with the FCA on our full authorisation, and developing new features and processes to improve both the quality and liquidity of the available loans market.